Try it as
Leads message the same number from anywhere: an Instagram ad, a portal listing, your website, Google, a referral or a saved contact. Pick a lead type at the top to see how the agent adapts.
Lead record
R
Rahul +971 50 ••• 4821 · WhatsApp
New New Qualified Viewing set Viewed Offer
Your CRM
Your CRM Connected · leads, listings and calendars
Listings, prices and availability come from your CRM or listings feed, so the agent only shows live stock. Every lead, brief, viewing and offer is written back, and returning leads are matched by phone number.
Calls to your CRM appear here as the lead chats.
Lead routing
Each lead goes to the agent who covers that area or language, with the full brief. If nobody picks it up in 10 minutes, it moves to the next agent and the sales manager is told.
PN Priya Nair JVC, JVT, rentals · English, Hindi, Malayalam
– OH Omar Haddad Dubai Hills, off-plan · English, Arabic
– EM Elena Morozova Marina, Downtown, Business Bay · English, Russian
–
Their own WhatsApp Business app same number
AI AI assistant Answers, qualifies and books, 24/7
Handling PN Priya Nair Linked device · phone
– OH Omar Haddad Linked device · phone
– EM Elena Morozova Linked device · laptop
– SM Sales manager Sees every chat
Watching
Nothing new for agents to install or learn. The brokerage keeps its WhatsApp Business app on the same number. When the assistant hands over, that agent is alerted with the brief, and replies in the same chat.
Type like a lead
Leads type in their own words, with typos, slang and follow ups like "cheaper", "the second one" or "is it available?". This demo reads budgets, areas, bedrooms, property type, ready or off-plan, finance and timeline, and answers around 45 common buyer, tenant and owner questions without an AI key. The live agent adds AI on top, grounded on your listings.
Reaching a real agent
Type it. "agent", "call me", "real person" or any complaint goes straight to the right agent. The welcome message says so.Tap it. "Talk to an agent" sits in the menu, after every property and after every booking.Commands. Typing / shows /buy, /rent, /sell, /viewing and /agent, a native WhatsApp feature.Automatic. Missed twice in a row, a frustrated lead, or an offer: the chat goes to a person.Clean handover. The assistant pauses, the agent replies from the WhatsApp Business app, and the lead sends menu to come back.
Demo settings
Sounds on Emoji on
Messages and Meta cost
0 sent by brokerage
0 free
0 billed templates
Replies within 24 hours of the lead's last message are free. A chat that starts from a Click to WhatsApp ad is free for 72 hours. Reminders and follow ups the brokerage starts later are templates, billed by Meta per message, roughly USD 0.016 for utility and USD 0.058 for marketing in the UAE on third party figures. Confirm on Meta's rate card.
Notes for the brokerage
Listings. Crestline Properties, its buildings, prices, people and permit numbers are a demo. We connect your CRM or listings feed before launch, so photos, prices and availability are always your live stock.
Advertising rules. Every property card carries its DLD advertising permit, your ORN and the agent's BRN, the same details your portal listings already need.
Personal data. The agent never asks for passport, Emirates ID, visa copies or bank details in WhatsApp. When an offer or tenancy needs documents, the agent sends a secure upload link on your own website.
Careful wording. Golden Visa is always "subject to approval". Mortgage figures are labelled as estimates, and rates come from your mortgage partner. The agent never promises returns or capital growth.
Consent. Leads agree to WhatsApp contact in the brief form, and STOP ends reminders and offers at once. Marketing templates only go to opted in leads.
Meta details. The green tick needs Meta Verified for Business or Meta approval. Card carousels are confirmed with the WhatsApp provider at build; the fallback is a list message with an image, so nothing breaks.
Prototype by Ads n' Codes, November 2026. Photos from Unsplash.
RERA registered
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